Due to a high volume of e-mails, there may be a longer waiting time when processing your request, so we ask for your understanding. We will process your e-mail as soon as possible. Please note that we always require the chassis number of your vehicle for vehicle-specific inquiries - please indicate this with your request!

FAQ

You can reach us in the steering gear directly via the gate 2 in the component G.
→ For your navigation system (software version from 2016), please enter the address Am Lenkwerk 39, 33609 Bielefeld
→ Follow the streer from the main entrance, after the right-hand bend, after 250 meters on the right side, there is a driveway to our workshop
If an installation instruction is included in the item description, you will always receive it by email or it will be enclosed with the package.
Monday - Wednsday 9.00-16.30 Clock
Thursday & Friday 9.00-15 Clock
Saturday 10.00-12.00 Clock

You want to order a product and have a question?

Support times by phone *:
Monday - Wednesday 9.00-16.30
Thursday & Friday 9.00-15.00
Saturdays 10.00-12.00


* About 8 out of 10 calls can not be answered due to lack of data of the caller, but still cost immensely much time our support staff. Since we like to provide qualified information, we ask you to describe your concerns in writing with details of the chassis number and your conversion request.

We ship with DHL, the delivery time is usually 1-2 working days (within Germany). When delivering to an EU country, the delivery time is about 3-4 working days. Package duration in a non-EU country deviating as they are cleared by the customs!

Delivering to all EU country, we deliver tax-free if you give your tax number (only dealer !!). When shipping to a non-EU country, billing is always tax-free!

In your customer account you will find out if your order has already been sent or if it is still being processed.